Privacy Policy

Mount Roofing & Structures Pvt. Ltd. (“MountRoof”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website https://mountroof.com (“Website”) or interact with us through any online or offline channel.

By using our Website, submitting a form, or contacting us, you consent to the practices described in this policy.

1. Information We Collect

We collect information from you in several ways, including:

(a) Information You Provide Voluntarily

• Contact details: Name, email address, phone number, and company name when you fill out forms (e.g., Get a Quote, Contact Us, or Enquiry forms).

• Business details: Project requirements, product interests, and specifications you share while requesting information or placing an order.

• Communication: Any messages or attachments you send through the site, email, or chat.

(b) Automatically Collected Information

When you visit our Website, we may automatically collect:

• Device & browser details: IP address, browser type, device type, and operating system.

• Usage data: Pages visited, time spent, referring URLs, clicks, and other analytics.

• Cookies: Small data files stored on your device that help us improve user experience and track preferences.

(c) Information from Third Parties

We may receive limited information from trusted sources like advertising platforms, analytics tools (e.g., Google Analytics), or social media integrations.

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries, requests, and quote submissions.

• Provide product and service information relevant to your needs.

• Improve our Website’s functionality, content, and performance.

• Communicate updates, promotional offers, and service notices (only if you’ve opted in).

• Analyze website traffic, user behavior, and marketing effectiveness.

• Comply with legal obligations, prevent fraud, and maintain security.

3. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

• Remember your preferences (language, location, etc.).

• Measure and improve website performance.

• Deliver relevant ads via platforms like Google Ads or Meta Ads.

You can manage or disable cookies through your browser settings. However, disabling them may limit certain site features.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share limited information only with:

• Service providers: Hosting, analytics, payment gateways, logistics, or marketing partners who assist us in running our operations.

• Legal authorities: If required by law, regulation, or court order.

• Business transfers: In case of merger, acquisition, or restructuring, your information may be transferred to the new entity under similar privacy safeguards.

All third parties are obligated to maintain confidentiality and use data only for the agreed purpose.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, and resolve disputes.

If you wish to have your data deleted, you can request it anytime by emailing us at info@mountroof.com

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we use secure systems and encrypted channels where applicable, no online transmission is entirely risk-free. You share data at your own discretion.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access or request a copy of your personal data.

• Correct or update inaccurate information.

• Withdraw consent for marketing communications.

• Request deletion of your personal data (“Right to be forgotten”).

To exercise these rights, contact us with proof of identity.

8. Third-Party Links

Our Website may contain links to third-party websites (e.g., partner companies, social media). We are not responsible for their content, privacy practices, or data handling. Please review their privacy policies separately.

9. Children’s Privacy

Our Website and services are intended for business users and not directed toward children under 18 years of age. We do not knowingly collect personal information from minors.

If you believe a child has shared personal information, please contact us immediately for removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

We encourage you to review this Policy periodically to stay informed.