Terms And Conditions
These Terms & Conditions (“Agreement”, “Terms”) govern your use of the website https://mountroof.com/ and any related services, products, or communications offered by Mount Roofing & Structures Pvt Ltd (“MountRoof”, “we”, “us”, “our”). By accessing or using the Site, you agree to these Terms. If you don’t agree, you must not use the Site.
1. Definitions
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User / You / Your — the person or entity using the Site or services offered via the Site.
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Content — text, images, videos, software, data, or other materials made available on the Site.
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Services / Products — any solutions, roofing/PUF panels, polycarbonate sheets, Pre-Engineered Building (PEB) services, design, manufacturing, erection, consultation, or supply services offered by us.
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Order / Inquiry / Request — any request placed via the Site, email, phone or other channels to purchase or get a quote for our Products or Services.
2. Scope of Use
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You agree to use the Site only for lawful purposes.
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You must not misuse the Site, e.g. by hacking, data mining, interfering with the Site’s operation, or introducing viruses.
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We reserve the right to suspend or terminate your access if you breach these Terms.
3. Registration, Accounts & Security
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Some features (e.g. submitting a quote request, downloading certain documents) may require providing registration information (name, email, phone, address, etc.).
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You must ensure that all information you supply is accurate, current, and complete.
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You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized access must be promptly reported to us.
4. Product / Service Information & Accuracy
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We strive to keep all product and service descriptions, pricing, images, specifications, and availability up to date and accurate.
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However, we do not guarantee that all information is complete, error-free, or current.
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We reserve the right to correct errors, omissions, or inaccuracies, and to change or update content at any time without prior notice.
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Your purchase or contract is subject to our final written confirmation.
5. Orders, Quotes & Contract Formation
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Inquiry or Request → Quote: When you submit an inquiry/request, we will review and may send you a quote or proposal.
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Acceptance: A binding contract is formed only when we issue a written acceptance / order confirmation.
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We reserve the right to decline or cancel any order for any reason (e.g. stock unavailability, pricing error).
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All orders are subject to our standard terms (e.g. payment, delivery time, warranty) which may be in a separate document or as part of the quote.
6. Pricing, Payment & Taxes
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Prices quoted exclude applicable taxes (GST, duties) unless expressly stated.
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Payment terms (advance, installments, milestones) will be as per the agreed contract.
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Late payments may attract interest or penalties.
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You are responsible for all bank charges, currency conversion fees, or other transaction costs.
7. Delivery, Installation & Inspection
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Delivery timelines are indicative; delays can occur for reasons beyond control (logistics, supply chain, force majeure).
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If installation or erection is part of the service, you must allow site access, provide required local approvals, civil foundations etc.
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On delivery / installation, you or your representative should inspect the products. You must report any defects, damage or discrepancy within [e.g. 7 days] in writing.
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After acceptance or lapse of the defect reporting window, products and services shall be deemed accepted.
8. Warranty & Liability
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We provide warranty on products / services as per the terms specified in the contract or product documentation (e.g. panels, PUF core, coating, structure).
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The warranty does not cover damages caused by misuse, neglect, accidents, modifications, improper maintenance, natural disasters, or acts of God.
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Our liability is limited to repair, replacement, or refund of the product / service value (whichever is applicable).
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In no event will we be liable for indirect, special, consequential, punitive, or incidental damages (loss of profit, business interruption, etc.).
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Our total liability under or relating to this Agreement will not exceed the contract value or fees paid by you for the relevant service/product.
9. Intellectual Property
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All content on the Site (text, images, logos, design) is owned by or licensed to MountRoof and is protected by copyright, trademark, and other IP laws.
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You may view, download, or print limited portions of the Site for personal, non-commercial use only (unless otherwise agreed).
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You may not copy, distribute, modify, display, create derivative works, or use the IP in any manner without our express written consent.
10. User-Generated Content & Feedback
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If you submit reviews, testimonials, feedback, ideas, or suggestions (“User Content”), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, display, distribute your content in any media.
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You represent that your User Content is your original work, does not infringe any third-party rights, and is lawful.
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We may remove, edit, or refuse to post any User Content for any reason.
11. Privacy & Data Protection
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Our Privacy Policy governs how we collect, use, store, and protect your personal information.
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By using the Site, you consent to our data practices described in the Privacy Policy.
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We take reasonable technical and organizational measures to protect your data, but we cannot guarantee absolute security.
12. Third-Party Links & Services
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The Site may include links to third-party websites or services (e.g. partners, social media, suppliers).
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We do not control these third parties and are not liable for their content, actions, or policies.
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Accessing or using third-party sites is at your own risk. We encourage you to review their terms & privacy policies.
13. Termination & Suspension
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We may suspend or terminate your access to the Site or services, with or without cause, upon notice.
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You may terminate your engagement by giving notice as per the contract.
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Sections that by nature should survive termination (e.g. warranty disclaimers, liability limits, IP, governing law) will remain in effect.
14. Force Majeure
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We will not be liable for delays or failures in performance caused by events beyond our reasonable control: natural disasters, acts of war, strikes, government actions, supply chain disruptions, etc.
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During such events, we may extend performance times, adjust deliverables, or cancel orders as needed.
15. Dispute Resolution & Governing Law
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This Agreement is governed by the laws of [State / Union Territory], India.
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Any disputes arising shall first be attempted to be resolved amicably via mediation or negotiation.
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If unresolved, disputes may be submitted to arbitration or courts in [City, State] (e.g. Bhopal, Madhya Pradesh) or your preferred jurisdiction (if agreed).
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Courts of [City] shall have exclusive jurisdiction.
16. Notices & Communication
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Notices under this Agreement shall be sent via email, registered post, or other agreed means to addresses provided by parties.
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We may send service-related announcements, updates, marketing communications; you can opt out where applicable.
17. Amendments to Terms
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We may update or modify these Terms at any time.
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Any changes will be effective upon posting to the Site, along with a revised “Last Updated” date.
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Continued use of the Site after changes implies acceptance of the new terms.
18. Severability & Waiver
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If a provision is invalid or unenforceable under applicable law, that provision shall be deemed deleted and the remainder of these Terms shall continue in full force.
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Failure by either party to enforce any right under these Terms does not constitute a waiver of that right.
19. Miscellaneous
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These Terms (plus any contract or quote) represent the full agreement between you and MountRoof regarding use of the Site and services, superseding any prior agreements or communications.
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Headings are for convenience only and do not affect interpretation.
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No third party (other than you) may enforce any provision of these Terms.
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