Terms And Conditions
These Terms & Conditions (“Agreement”, “Terms”) govern your use of the website https://mountroof.com/ and any related services, products, or communications offered by Mount Roofing & Structures Pvt Ltd (“MountRoof”, “we”, “us”, “our”). By accessing or using the Site, you agree to these Terms. If you don’t agree, you must not use the Site.
1. Definitions
User / You / Your — the person or entity using the Site or services offered via the Site.
Content — text, images, videos, software, data, or other materials made available on the Site.
Services / Products — any solutions, roofing/PUF panels, polycarbonate sheets, Pre-Engineered Building (PEB) services, design, manufacturing, erection, consultation, or supply services offered by us.
Order / Inquiry / Request — any request placed via the Site, email, phone or other channels to purchase or get a quote for our Products or Services.
2. Scope of Use
You agree to use the Site only for lawful purposes.
You must not misuse the Site, e.g. by hacking, data mining, interfering with the Site’s operation, or introducing viruses.
We reserve the right to suspend or terminate your access if you breach these Terms.
3. Registration, Accounts & Security
Some features (e.g. submitting a quote request, downloading certain documents) may require providing registration information (name, email, phone, address, etc.).
You must ensure that all information you supply is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized access must be promptly reported to us.
4. Product / Service Information & Accuracy
We strive to keep all product and service descriptions, pricing, images, specifications, and availability up to date and accurate.
However, we do not guarantee that all information is complete, error-free, or current.
We reserve the right to correct errors, omissions, or inaccuracies, and to change or update content at any time without prior notice.
Your purchase or contract is subject to our final written confirmation.
5. Orders, Quotes & Contract Formation
Inquiry or Request → Quote: When you submit an inquiry/request, we will review and may send you a quote or proposal.
Acceptance: A binding contract is formed only when we issue a written acceptance / order confirmation.
We reserve the right to decline or cancel any order for any reason (e.g. stock unavailability, pricing error).
All orders are subject to our standard terms (e.g. payment, delivery time, warranty) which may be in a separate document or as part of the quote.
6. Pricing, Payment & Taxes
Prices quoted exclude applicable taxes (GST, duties) unless expressly stated.
Payment terms (advance, installments, milestones) will be as per the agreed contract.
Late payments may attract interest or penalties.
You are responsible for all bank charges, currency conversion fees, or other transaction costs.
7. Delivery, Installation & Inspection
Delivery timelines are indicative; delays can occur for reasons beyond control (logistics, supply chain, force majeure).
If installation or erection is part of the service, you must allow site access, provide required local approvals, civil foundations etc.
On delivery / installation, you or your representative should inspect the products. You must report any defects, damage or discrepancy within [e.g. 7 days] in writing.
After acceptance or lapse of the defect reporting window, products and services shall be deemed accepted.
8. Warranty & Liability
We provide warranty on products / services as per the terms specified in the contract or product documentation (e.g. panels, PUF core, coating, structure).
The warranty does not cover damages caused by misuse, neglect, accidents, modifications, improper maintenance, natural disasters, or acts of God.
Our liability is limited to repair, replacement, or refund of the product / service value (whichever is applicable).
In no event will we be liable for indirect, special, consequential, punitive, or incidental damages (loss of profit, business interruption, etc.).
Our total liability under or relating to this Agreement will not exceed the contract value or fees paid by you for the relevant service/product.
9. Intellectual Property
All content on the Site (text, images, logos, design) is owned by or licensed to MountRoof and is protected by copyright, trademark, and other IP laws.
You may view, download, or print limited portions of the Site for personal, non-commercial use only (unless otherwise agreed).
You may not copy, distribute, modify, display, create derivative works, or use the IP in any manner without our express written consent.
10. User-Generated Content & Feedback
If you submit reviews, testimonials, feedback, ideas, or suggestions (“User Content”), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, display, distribute your content in any media.
You represent that your User Content is your original work, does not infringe any third-party rights, and is lawful.
We may remove, edit, or refuse to post any User Content for any reason.
11. Privacy & Data Protection
Our Privacy Policy governs how we collect, use, store, and protect your personal information.
By using the Site, you consent to our data practices described in the Privacy Policy.
We take reasonable technical and organizational measures to protect your data, but we cannot guarantee absolute security.
12. Third-Party Links & Services
The Site may include links to third-party websites or services (e.g. partners, social media, suppliers).
We do not control these third parties and are not liable for their content, actions, or policies.
Accessing or using third-party sites is at your own risk. We encourage you to review their terms & privacy policies.
13. Termination & Suspension
We may suspend or terminate your access to the Site or services, with or without cause, upon notice.
You may terminate your engagement by giving notice as per the contract.
Sections that by nature should survive termination (e.g. warranty disclaimers, liability limits, IP, governing law) will remain in effect.
14. Force Majeure
We will not be liable for delays or failures in performance caused by events beyond our reasonable control: natural disasters, acts of war, strikes, government actions, supply chain disruptions, etc.
During such events, we may extend performance times, adjust deliverables, or cancel orders as needed.
15. Dispute Resolution & Governing Law
This Agreement is governed by the laws of [State / Union Territory], India.
Any disputes arising shall first be attempted to be resolved amicably via mediation or negotiation.
If unresolved, disputes may be submitted to arbitration or courts in [City, State] (e.g. Bhopal, Madhya Pradesh) or your preferred jurisdiction (if agreed).
Courts of [City] shall have exclusive jurisdiction.
16. Notices & Communication
Notices under this Agreement shall be sent via email, registered post, or other agreed means to addresses provided by parties.
We may send service-related announcements, updates, marketing communications; you can opt out where applicable.
17. Amendments to Terms
We may update or modify these Terms at any time.
Any changes will be effective upon posting to the Site, along with a revised “Last Updated” date.
Continued use of the Site after changes implies acceptance of the new terms.
18. Severability & Waiver
If a provision is invalid or unenforceable under applicable law, that provision shall be deemed deleted and the remainder of these Terms shall continue in full force.
Failure by either party to enforce any right under these Terms does not constitute a waiver of that right.
19. Miscellaneous
These Terms (plus any contract or quote) represent the full agreement between you and MountRoof regarding use of the Site and services, superseding any prior agreements or communications.
Headings are for convenience only and do not affect interpretation.
No third party (other than you) may enforce any provision of these Terms.
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